Privacy Policy

Last updated: June 15, 2026

1. General Provisions

This Privacy Policy (hereinafter — the “Policy”) applies to all information that AybBen Lab (hereinafter — “Company”, “we”, “us” or “our”) may obtain about the User while using the website aybbenlab.am (hereinafter — the “Website”) and any related services, including, but not limited to, IT support, consulting, audit, and maintenance services.

Use of the Website implies the User's unconditional consent to this Policy and the terms of processing of their personal data specified herein. In case of disagreement with these terms, the User must refrain from using the Website and providing their data.

2. What Data We Collect

We may collect the following categories of data:

  • Personal information provided by the User: name, email address, phone number, company name, and job title — when filling out contact forms, consultation requests, or subscribing to news.
  • Technical information: IP address, browser and operating system data, information about visited pages, time and date of visit, referral source — collected automatically using cookies and similar technologies.
  • Service usage information: details that the User voluntarily provides as part of IT audits, support requests, as well as data generated during the provision of services (e.g., information about infrastructure, systems, accounts).

3. Purposes of Personal Data Processing

Collected data is used for the following purposes:

  • provision of IT support, consulting, audit, and maintenance services;
  • processing of User requests and inquiries, providing feedback;
  • improving the quality of the Website and services provided;
  • informing about new services, promotions, events, and materials that may be of interest to the User (only with explicit consent);
  • ensuring security and preventing fraud;
  • compliance with the laws of the Republic of Armenia.

4. Legal Basis for Processing

Processing of personal data is carried out on the following legal bases:

  • User's consent to the processing of their data (given by accepting the terms of the Policy);
  • necessity of performing a contract to which the User is a party;
  • compliance with applicable legal requirements.

5. Transfer of Data to Third Parties

We do not transfer Users' personal data to third parties, except when necessary for the provision of services, compliance with legal requirements, or protection of our legitimate interests. In such cases, we ensure that third parties maintain the confidentiality and security of data in accordance with this Policy and applicable law.

We may engage third-party service providers (e.g., hosting providers, analytics services, email services) who process data on our behalf. Such providers are required to comply with confidentiality conditions and are not entitled to use the data for their own purposes.

6. Data Storage and Protection

We take reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. Data is stored for the period necessary to achieve the purposes of processing, or for the period established by law.

However, despite all measures taken, no method of data transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your data, but we undertake to make every possible effort to protect it.

7. Your Rights

In accordance with data protection legislation, the User has the right to:

  • access their personal data;
  • request correction of inaccurate or incomplete data;
  • withdraw consent to data processing (this does not affect the lawfulness of processing carried out before the withdrawal);
  • request deletion of data (right to be forgotten), except where data retention is required by law;
  • restrict processing of data in certain circumstances;
  • receive data in a portable format.

To exercise these rights or for any privacy-related questions, you may contact us using the details provided in section 9.

8. Changes to the Privacy Policy

We reserve the right to make changes to this Policy. The new version comes into effect from the moment of its publication on the Website, unless otherwise provided by the new version. The User undertakes to independently monitor changes. Continued use of the Website after changes are made implies acceptance of the updated Policy.

9. Contact Information

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:

  • Email: privacy@aybbenlab.am
  • Phone: +374 (XX) XXX-XX-XX
  • Address: Republic of Armenia, Yerevan, Abovyan St., 12